This is Eddie

A UK based railway company called Southern Rail has been doing its best to upset the public lately.

Late trains, reduced services and industrial disputes have plagued the company in the last few months. In a last ditch attempt, the upper management at Southern Rail decided to do something unexpected. They handed their customer service focused Twitter account off to a 15-year-old intern and let him take the helm.

The public asked Eddie about everything else under the sun.

This is Eddie
Meet 15 year old Eddie

They couldn’t get enough of his cheery charm.

Eddie is making them laugh
A UK based railway company called Southern Rail has been doing it’s best to upset the public lately.

He even spawned the hashtag #askeddie

But Eddie is making passengers laugh
Late trains, reduced services and industrial disputes have plagued the company in the last few months.

And boy oh boy are people asking

Putting Eddie in charge has been one of the most popular decisions the rail company has made in quite awhile.

Eddie is a 15 year old intern
In a last ditch attempt, the upper management at Southern Rail decided to do something unexpected.

Let’s just hope they offer him a job one day!

Eddie was ready to answer
The public asked Eddie about everything else under the sun.

He really deserves it.

And he was charming, really.
They couldn’t get enough of his cheery charm.

If there’s anything this unlikely teenage savior taught us

#AskEddie is trending
He even spawned the hashtag #askeddie

It’s that a little humor can go a long way. A long, long way…

He really deserves it.
Let’s just hope they offer him a job one day!

Eddie’s solid attitude and cheery humor singlehandedly painted an unloved company in a different light. And we cannot wait to see what he comes up with next!

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